Construction – specializing in design, engineering and installation of industrial structural, mechanical and piping projects
Oil & Gas, Energy, Mining and Commercial sectors throughout Western Canada.
1000 items
Trades Workers and Rope Access Technicians
Connect Group Inc. is an Alberta-based construction company delivering industrial structural, mechanical, and piping projects across Western Canada-serving Oil & Gas, Energy, Mining, and Commercial clients. The team holds rigorous quality and safety certifications, including CSA Standard W47.1 and ABSA 31.3.
With that level of work comes a high operational bar: every tool, every inspection, every calibration check has to be correct because small gaps can create big risks.
Like many industrial operators, Connect Group's equipment traceability relied heavily on spreadsheets and manual processes. But the bigger issue wasn't the spreadsheet itself-it was the lack of consistency behind it.
That absence of traceability created two compounding problems:
Connect Group had experienced situations where uncalibrated tools accidentally made it into active use. In high-risk environments, that’s not just inconvenient—it’s a serious compliance and safety issue.
Connect Group has seen first-hand how manual, spreadsheet-based equipment tracking breaks down. When workers are moving tools and gear in and out of the warehouse every day, it becomes difficult to maintain consistent accountability—and even harder to prevent loss and damage from being treated as normal operating costs.
Equipment was recorded on spreadsheets, but the process lacked standardization. Accountability depended on who completed the spreadsheet, which resulted in limited traceability.
In some cases, we identified that uncalibrated equipment had potentially been deployed to the field.
~ Director of Construction, Connect Group
In comparable large-scale environments, losses can add up quickly, reaching totals in the hundreds of thousands per year.
For Connect Group, that wasn't acceptable.
The business prides itself on delivering high-risk work with a "do better" mindset, improving from job to job, and maintaining standards their customers can trust.
They needed an equipment management system that could keep up with that level of accountability.
Connect Group used ToolHound before Scannable, but the platform failed to solve core equipment management issues. The platform went largely unused —and was roughly 12x more expensive than
Connect Group originally evaluated Scannable for one specific area: rope access. But once Connect Group saw the platform, the use case expanded.
Instead of forcing Connect to adapt to a system, Scannable could adapt to Connect.
Scannable’s adaptability really stood out… and the fact that we can take it outside of rope access and use it for tooling and equipment calibration traceability.
Just as importantly, adoption didn’t require a big rollout.
Our workforce can now just go on their phone and get all the documentation they need.
It’s been the smoothest transition into a platform we have ever had. We expected it to take longer. At first I wondered if I had done something incorrectly, but the process was genuinely that simple. I completed it entirely on my phone.
The fast setup and quick response stood in sharp contrast to the delays they'd experienced previously:
We waited six weeks for answers.
One of the biggest improvements Connect Group has seen is bringing calibration tracking into Scannable.
The impact was immediate: visibility has meant operations are now proactive, when previously they were reactive. More importantly, the team now gets a runway to fix issues before they become emergencies.
That early notice directly prevents costly scramble situations. In the past, staffing gaps meant calibration issues were discovered too late, which meant huge costs for Connect Group.
With Scannable, those rush costs—and the stress that comes with them—are now avoidable.
The cost savings on the calibration side for us, it’s already proved itself.
Connect Group manages an equipment pool of roughly 1,000 items, and manual tracking simply didn’t scale.
With Scannable, the team saw time savings quickly—especially for rope access inspections:
If it would take us five days on a spreadsheet, it now takes us one day.
The safety impact has been just as meaningful. The team can flag and remove unsafe tools and equipment from service immediately:
It’s genius, to be honest. It’s already forced us to quarantine multiple pieces of equipment and enforce company policies and procedures.
Together, the combination of lower cost + faster workflows has given Connect something rare in operational software: immediate value without friction.
Looking back on the decision, the Connect Group team emphasized the practical outcomes they’ve seen with Scannable:
Ease of use is a major advantage. It has significantly reduced the time required for inventory management. From a cost perspective, the software is substantially more economical—at a fraction of the cost of ToolHound.
The adaptability is equally important: any piece of equipment can be tagged with NFC, entered into the system, and configured with key controls such as inspection criteria. That level of end-to-end equipment traceability has been a major benefit.
And for Connect Group, the best part is that the platform isn’t limited to one department or workflow. It can expand as operational needs grow.
Scannable isn’t just helping Connect Group track equipment and stay compliant—it’s helping them build a safer, more accountable way of operating.
