Key outcomes

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Challenge

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Like many rope access teams, GeoArc started with general-purpose equipment management software. While functional, the platform was designed with construction tools in mind—not the specific needs of height safety equipment.

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Templates had to be heavily customised, and terminology didn't always align with rope access workflows. While the platform worked well for its intended use case, it wasn't purpose-built for the specific needs of a rope access operation.

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We were trying to fit a round peg into a square hole. It was used for managing tools, and the majority of what we have logged is harnesses and ropes and carabiners. It's good software, it's just not for our industry.

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~ Vice President, GeoArc

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Why Scannable?

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GeoArc needed a system purpose‑built for the height safety industry: one that spoke the industry’s language, reduced inspection errors, and didn’t rely on a single admin bottleneck.

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Here's what stood out:

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• Built specifically for the work-at-height industry
• Clean, uncluttered UI that technicians actually want to use
• Multiple identification methods: QR codes, serial numbers, RFID—Scannable works with whatever identification system is already in use
• Proactive support from day one
• Constant improvement of the platform

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One of the biggest convincing things was that you're always developing. You're a software company, so you need to be hearing feedback and developing. That really impressed me — I'm not just buying what I'm seeing in this moment in time.

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Getting Started

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Even while migrating an existing inventory of ~2,000 items, GeoArc was fully operational in under a week. Once live, Scannable immediately highlighted inspection gaps that had previously gone unnoticed—adding value from day one.

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It was easy and it took me less than a week. The biggest difference I noticed is that at the technician level, there was more willingness to open up this app instead of seeing a complex system. It was frictionless for the average employee.

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The results

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Before, we had a small team handling gear administration and data entry. Now the whole team is comfortable opening Scannable on their phones and running inspections themselves. Our average level one technician was able to open it up and know what they were doing immediately.

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Key takeaways for other organisations

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If you’re managing rope access PPE at scale, GeoArc’s experience highlights a few clear lessons:

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1. ‍Generic tools create problems – if your current software wasn't designed for your equipment type, you're paying a hidden tax in time and frustration every single day.
2. Easy-to-use software is a compliance strategy – Scannable helped shift compliance from a burden to a shared responsibility.
3. Shared inspection workflows remove bottlenecks and speed everything up
4. Don't underestimate an evolving product – knowing the software is actively improving and that your feedback is heard builds confidence that no spreadsheet ever can.

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Scannable helped GeoArc move to a system that fits the way rope access teams actually operate—in the field and in the office.

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It’s easy and clean PPE tracking for the rope access industry. There's other PPE tracking systems out there, but not a lot of them are really tailored towards what we do. It's tailored to our industry. I know the expiry is going to be tapped into a textile piece of gear, and you're going to have the manufacturer's manual tied to it. That's rocking.